Appeals Policy
Pornpics.com
Appeals Policy
Last Updated: January 28, 2025
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Introduction
This appeals policy is part of the legal agreement between you and By using PornPics.com, you agree to the terms of this policy. Please read it carefully.
This policy explains the process by which users can appeal decisions made by PornPics.com, including actions related to content moderation, account suspension, or other measures that may impact their use of PornPics.com.
This policy should be read alongside our Terms of Use, Acceptable Use Policy, and DMCA Policy, all of which govern your use of PornPics.com.
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Contact Information
PornPics.com is operated by
You can contact us by writing to the address above, emailing us at , or reaching out through PornPics.com at https://www.pornpics.com/contact/.
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Definitions
As used in this policy, the following definition applies:
“Decision” means any action taken by us to:
- suspend or deactivate an account;
- suspend or deactivate content shared to or from an account;
- issue a final warning for a violation on an account; or
- restrict account features (for example, the ability to post content).
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Applicability
This policy applies to:
- Users who wish to request a review or reversal of a Decision; and
- individuals in the European Union or European Economic Area who have reported suspected illegal or non-consensual content on PornPics.com and who disagree with our response to their complaint.
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Appeal Procedure
- All appeals must be filed within six months of the date of the Decision. Appeals submitted after this period will not be reviewed.
- To appeal a Decision, you must complete and submit the online appeal form available at https://www.pornpics.com/contact/. Appeals will only be considered if the form is fully completed and includes all the required information. Incomplete or improperly submitted forms may not be reviewed.
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For registered users, your appeal must include:
- the URL or username of the account;
- the URL of the Content subject to the Decision; and
- a detailed explanation of why you believe your content or account complies with the PornPics.com Terms of Use and Acceptable Use Policy.
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For non-registered users in the EU/EEA who disagree with our Decision to permit content to remain on PornPics.com, your appeal must include the following:
- the URL of the content subject to the Decision; and
- a detailed explanation of why you believe the content is illegal or non-consensual.
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Review Process
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If we receive a completed appeal form, we will take the following steps:
- we will review the relevant PornPics.com account information;
- we will consider the information and the supporting documents you have provided;
- we may request additional information or documents from you or from third parties to help in deciding the appeal; and
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based on the available information, we will either grant, grant in part, or deny your appeal and notify you of our decision, including a clear explanation of the outcome and the reasons behind it:
- if we grant your appeal, we will reverse each relevant Decision and any actions taken as a result;
- if we grant your appeal in part, we will notify you of each Decision that has been reversed, any actions taken as a result, and the reasons for the partial outcome; or
- if we deny your appeal, we will provide reasons for our decision, and no changes will be made to the original Decision.
- All appeals related to content moderation decisions or account restrictions will involve human review. While automated tools may assist in the initial moderation process, a qualified team member will review each appeal to ensure compliance with our policies and applicable law.
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If we receive a completed appeal form, we will take the following steps:
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No Liability for Appeal Outcome
We will not be liable for any interruption of access to your PornPics.com account or content, regardless of whether your appeal is granted in whole or in part.
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Appeals Team
Our appeals team will review each properly filed appeal in a diligent, non-discriminatory, and non-arbitrary manner, based solely on the information provided.
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Additional Procedures for EU/EEA Users
- You may file a complaint with a regulatory authority or seek a remedy through a certified third-party out-of-court dispute settlement body or the relevant courts in your country of residence or establishment.
- In certain circumstances, out-of-court dispute settlements under the EU Digital Services Act (DSA) may apply. Each EU member state must certify an out-of-court dispute settlement body to handle eligible disputes.
- You also have the option of pursuing judicial redress by bringing your claim before a court with jurisdiction.
- If you believe that content is illegal or otherwise violates our Terms of Use, you may submit a report or complaint. We will review all reports and complaints to determine whether we agree that a violation of our Terms of Use has occurred.
- If we determine that no violation of our Terms of Use has occurred and elect not to take action regarding the relevant content, you may be able to refer the matter to an out-of-court dispute settlement body. If you do, we will engage with the out-of-court dispute settlement body in good faith and as required by law.
- We are not bound by any decisions made by an out-of-court dispute settlement body and may refuse to engage with one if a dispute concerning the same content and the same grounds of alleged incompatibility with our Terms of Use has already been resolved.